My Wifi isn't working!
My Internet Isn’t Working!
Don't worry! There are a couple of things you can do to try and fix the issue.
- Reboot!
The easiest thing to do is hold down the power button for about 10 seconds until your laptop is completely turned off. Then, tap the power button to turn it back on.
- Make sure Wi-Fi is turned on
To check if Wi-Fi is turned on click the icon pictured below. If you see “turn Wi-Fi on” click on it, then find your network and click on it to connect.
- Contact us!
If you’re still having trouble getting connected, then contact a tech team member. You can reach us on LiveChat here!